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7,3
1531
Reviews

Phoenix House Chinese Restaurant


Fieries
08/01/2025: Very large restaurant with the an overextensive menu. As usual, the use of english language was not easy. Waiters do not smile, nor do they make it easy to order. Very abrupt and in a hurry. Poor hospitality, which seems the norm in the uk. It would be very different in their home countries. The decor is lavish. Pretty for a while. The food was ready quickly but not generous for the upscale prices. All condiments are sparingly provided. I have eaten abroad and this uk practice is very stingy. Tastewise I missed the authenticity. Far too westernised. Strange because more than half the restaurant customers were eastern. Not a satisfying experience. Food far from expectations. Dry duck. Badly made fried rice. Just one pot of jasmine tea for 3 diners. At the prices in the menu most restaurants do unlimited pots of tea. Not a happy experience in all. I'll stick to eating oriental food in countries that care for quality and hospitality.
03/01/2025: We came for the lunchtime dim sum and walked out happy and full. Happy to recommend this restaurant!

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