Discover the best restaurantof otras cocinas europeas in Kinnitty
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8,1
1701 Reviews |
Sli Dala Restaurant
Kinnitty
08/11/2024: Telephoned twice on Friday to book a night away. Both times got an automated message telling me all their agents were busy and they would call me back asap which they never did despite leaving my contact details and the reason for my call. Very disappointing attitude to someone trying to give them business
04/11/2024: The castle and hostess, Elizabeth are very good! The room was phenomenal. The service other than Elizabeth? Meh, at best. I had to request confirmation of reservations. The confirmation gave the 'package' name, but not details. When we arrived, the 'package' was removed from the website, but remained on my reservation and their facebook page. My package included dinner in the Sli Dala restaurant and a full breakfast. Upon arrival, Elizabeth did not see that we had the package and asked to see my confirmation. She admitted the conf should have detailed everything and I showed her the package on FB. They honored it, although FB added a bottle of wine, which they also added. Sli Dala Restaurant was closed the night we visited, so we ate in the Dungeon Bar. I had brought a suit to wear to dinner, but since more formal dining was not available, had to nix that. After our waitress served the wine, she made a point to avoid our table for whatever reason we do not know (we were very polite to her and did not speak of the issue w/reservation). She would not bring our food or make eye contact as she passed outside of voice range. We had to ask for help from other wait staff the rest of the meal, including waiting 20 minutes to order dessert after we finished our meal because we could not get service. Classy looking place iwth great food, but the service is amateurish, at best.
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