Discover the best restaurantof thai in Sallins

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6,5
274
Reviews

Thai Station


Sallins
19/10/2026: After a good interaction with management that lead to a refund I have changed this to a 3 star from a 1 star review. We will give them another chance at a future date, and if the service has improved and the food quality is as expected I will review again. Below is the original review for context: Poor in all respects. Avoid. Our food arrived 1 hour 10 minutes after the quoted time, and 2.5 hours after we placed the order. It was clear the food had been sitting prepared and for a long time before it was handed to a driver. It was wet and soggy, almost stone cold, and all of the meat was tough as leather and clearly not fresh. Roughly 70-80% of it went in the bin. We ate what we did only because we were starving. When we rang the restaurant for the fifth time, we were offered replacement food that would not have arrived for over an hour. That is not a reasonable response. The situation called for an immediate full refund, not "you'll have to contact management." During the entire delay, the restaurant never called us. When we rang them, we got excuses, such as the "2 minutes" quoted being for a different order, or the food being ready and just waiting for a driver. At one point we were told it was definitely out for delivery, and 40 minutes later we had to ring again. It is very clear the restaurant cannot cope with the volume of orders it takes and has no capacity management. There was also no manager available to deal with these serious failures in service and quality.
17/10/2026: Avoid. Stale bread would have been better. 1 star is generous. Delivery time was over an hour. Acceptable if the food was good, it wasn't. Rang when it was 20 minutes late to be told it was ready and the driver would be back to pick it up shortly. Another half hour passes and still no food. Called again, 2 minutes he's on his way. 15 minutes passed, no food. Rang again and another excuse. Eventually, over 2 hours and 10 minutes after the order was placed; and an hour after being told it was ready we just waiting on the driver to return the food arrived. As you might guess cold and inedible. Avoid.

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