The best restaurants in Rosslare

30/01/2025: I booked the hotel months ago and reserved a table for the birthday of my husband in Beaches restaurant. I even emailed the hotel the day before we arrive to remind the restaurant. I was surprised that when we arrived there was no table for us according to a certain Michael and he is just putting us in a random table in the middle of the restaurant. I knew there was no reserved table for us because the table where he is putting us do not even have a card that said “reserved” like the other empty tables around in the best location of the room. I pointed the empty table with a “reserved” card on the side of the room and I said I wanted to be there. He insisted that it was reserved for somebody else because there was a card on it that says reserved. I asked why dont I have a reserved table when I specifically reserved a table for that nite for my husband’s birthday. He said there was no reserved table for us. I said I have an email that said I have a reserved table on that night. After a long exchanges with Michael, he was very rude and annoyed with me and reluctantly put us on the table that I wanted on the side. He showed his annoyance by snapping to remove the reserved card on top of the table. It is just my right to demand a table in a good location complete with the reserved card to know that they have complied with my request and not just to be put on a random empty table in the middle of the room. Empty tables in good location with reserved card are all over the place. I felt humiliated when I even need to demand a table which I already reserved and when Michael snapped the card on the table to show his annoyance! It ruined the night that should be a celebration! My husband and myself just tried to forget about it so that it will not ruin the rest of the night that was already ruined by Michael with his bad attitude! We were lucky we have an attentive waiter named Luca on our table to compensate. Michael do not know how to handle customer’s request. He should be trained more. And when a customer reserved a table they should reserve the table and put a card on that table that says it was reserved for that particular person. Customers felt their request were being heard that way. Michael should be trained more to be polite and do not show his rudeness infront of the customer who is only asserting her rights! Michael ruined our night with his rudeness!