13/10/2025: I have been getting Apache (Burgerhut Hollyhill) for a good few years. When the food is good, it's really enjoyable. But the food isn't always good (particularly the chips), and as a consequence, I feel the need, to write a review, in the hope, it will encourage Apache, to make some improvements. When ordering chips from Apache, staff will often serve you chips, that have been lying in the tray, for God only knows how long, mixed in with some freshly cooked chips.. Can I ask Apache management, why serve customers, old cooked chips, mixed in with fresh cooked chips..???? Its a very mean act, and I have to throw these chips in the bin, as they are hard & horrible. Why mix old, hard, precooked chips, that have been lying in the tray, with fresh cooked chips, and then serve them to a customer..?? Customers, should only be served, FRESHLY COOKED CHIPS..!! Can I ask Apache management, why you don't automatically serve your pizza's box's, in a paper bag..? If a customer orders a pizza, they may have to walk for 15 or 20 minutes, to get home. Carrying the pizza box, with no bag, means the Pizza, will lose a lot of heat, and the pizza can be cold, when the customer gets home. Also why don't you automatically serve the donor box, and chicken spice box, in a paper bag..? Again, these food boxes, are cold, by the time a customer walks home. Also the donor & chicken spice box, can leak sauce, which can destroy a car seat (if the customer is driving home) The stout, middle aged, short haired lady, that works in Apache, gets a bad pain, if a customer asks for a bag, to put a pizza box in, or donor/chicken spice box into.. Can I ask Apache management, to please supply, proper fitting, paper bags, and to offer them to customers, who are being served food, served in a box. Its really frustrating, having to continuously ask staff, for a proper fitting paper bag, to carry pizzas and spice boxes home in. I must say, most of the staff, are very obliging, when you ask them for a bag, with the exception, of the stout, middle aged, short haired lady, who always seems, to always have an issue, and an excuse, when a customer asks for a bag. If Apache, could introduce a policy, of not serving old, precooked chips to customers, and sort out the issue of supplying customers, with proper fitting, brown paper bags, to customers ordering food in boxes, (Particularly the issue, the stout, middle aged, short haired lady has, of placing food boxes into a paper bag) I will come back and give an up to date review.
Kind Regards,
John
Just Eat
Google
TripAdvisor