Alcock & Brown in

05/07/2026: The hotel was super clean, the breakfast buffet was the best we had on our trip. The air conditioner did not work in our family suite, so we were given fans the first night which helped; however, we did have to crack the windows. Also, the access to the family suites was only by multiple stairs passages which was inconvenient. Overall we enjoyed our stay.

28/05/2026: We were booked in to room 606 on the top floor of this hotel. When we entered the room we were met with an overwhelming wall of heat (approx 30 plus degrees C) We fiddled around the with air-con controls to no avail, even the max fan speed setting felt very underpowered and didn't cool the room at all. I ended up ringing reception and requesting a portable fan, which was brought up very promptly. The room didn't cool much during the night which made for an uncomfortable night's sleep. All things said, it's a lovely hotel. Breakfast was very fresh with a great selection to choose from and staff were very friendly. I understand the room is in a corner location with a nearly full glass facade, but on a hot day the room becomes almost unbearable to be in and just doesn't cool down enough My recommendation would be to install a stronger or more effective air-con unit