Cafe Lucia Ardkeen in Waterford

Today I went to cafe Lucia with a family member. She ordered a burger and chips and I ordered homemade chicken goujons and chips. We waited 20 mins and when our food came, it looked quite appetising. Upon first glance my chicken looked alright. But as I started to eat it I noticed it looked a bit pink. I ate some chips and some salad which was really tasty. I tore open a few other goujons to inspect and 2 other goujons were raw. They were hot but pink. My family member said she would alert a member of staff but I didn't want to make a big deal. The waitress told the kitchen and came back to us saying because the chicken is free range, and how its cut, it can be pink. This confused me. She offered me a brownie or cake but I was turned off all food. When paying, I expected a refund but I was not given even the option for a recipt and my total was 37 euros. Not pleased. But my drink, chips and salad was nice.

Worth the price your paying, fresh ingredients and friendly staff

Excellent staff and very good manager Katie

Great food, top class service. Never disappoints.

My friend and I visited this cafe and there was a cue, seeing a cue is not a bad sign, It means that this cafe is very popular and from my experience I can understand why, the staff are so friendly and polite, then the manager engaged with customer from moment of arrival to taking us to a table even when ordering food service here at cafe Lucia is not any where else the deserve a gold for service that both staff and management provide to customers and no one customer is treated differently to another. It is a type of service that will bring me back again and again.

A lovely cafe, tasty food and good coffee. The service was great and the staff were friendly.