08/12/2025: A great hotel in a great location, close to Patrick Street in Cork.
08/12/2025: I paid €180, room 430. there was no minibar or small refrigerator, the bath water wasn't hot, and the room was very, very noisy.
I'd like to clarify something. This is the second time I've stayed at this place in 8 months. We traveled from Donegal Town to Cork for one night because of a university exam
The first time I paid €115 (the only criticism that time was the mini bar in the room. My wife is diabetic and we had to keep the insulin cold) but we were able to solve it ourselves.
On this occasion, we had to reschedule our stay for December 4th to 5th (due to circumstances beyond our control) and Re-book for December 3rd to 4th, one night earlier.
muy amablemente, le explique a “leonardo hotel” lo ocurrido, para ver si amablemente podrian rembolsarnos el dinero de la noche que reserve y cancele. o parte del dinero.
The hotel refused us a full or partial refund.
I don't care, money comes and goes, but this regular customer will not be returning to this hotel.
The reason? I paid €300 for one night, but I paid €300 for a very old room (430), with an old TV, no minibar, and a shower with lukewarm water and, above all, extremely noisy.
Very positive things: the hotel staff were lovely! The room heating (430) was perfect.
Thank you, and I hope leonardo hotel improve. Not just in the room, price and quality, but also, managerially, in being more understanding of the customer.
Ezequiel Dario Caccia