I have stayed here before, and really enjoyed it. Beds were amazing, steam , sauna was fantastic!
However, this year I did enjoy it also, but felt it has been left in some areas and needs work!.
Changing room in gym and swim was dirty, floors wet (i mopped with one that was there )nappy left from kids swim. Some of the wood at the bottom of the lockers was totally rotten.
One.or two showers needed attention too.
I understand that it has a high foot fall, but the basic things need to be checked. The trainers were just sitting at the reception desk so we're not busy. Lovely people, just maybe needed a little.push to check things.
The breakfast was absolutely fantastic. Bar food was really good too. Service behind the bar was extremely slow,but the waiters were faster than last year.
Over all I did have a lovely stay. I am just personally picking things from last year.
Beds were not good this year, quite soft as last year felt amazing!
I only uses the shower once in my room and tbh glad , as it wasn't great. Power was awful.
I enjoyed staying here,possibly because my friends were with me....However disappointed that it wasn't the same as the previous year.
Probably leave it and try another hotel.
clair savage
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13 November 2024
6.0
I stayed here three nights in October for a business trip. It's a nice hotel and is located on the "island" in Cork between the two rivers, towards the eastern end. The hotel is showing a bit of age, but everything was clean and the room was comfortable.
The room was a very nice size by European standards, and had one full and one single bed. There was a work area and the bathroom was a nice size. Bed was comfortable, water was plenty hot, towels were fresh and there was tea/coffee in the room. No complaints at all.
There is a large breakfast room on the ground floor, and a coffee bar where you can grab a quicker bite. Breakfast was full Irish buffet, and cost 18 Euro in 2024 when I visited. Staff were friendly and the place was clean.
I didn't use the restaurant otherwise, nor the bar, but they seemed popular with guests.
There is public parking garage under the hotel, and I think it was 14 Euro per day with a small hotel discount; you have to remember to get your ticket validated at the front desk to get it however! Speaking of the front desk, they were friendly storing my luggage on the first day, and with calling me a cab upon departure. I would stay here again.
Shane Kleinpeter
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12 November 2024
8.0
The accommodations, food, and personnel were superb. Our room was better than we had anticipated, being spacious and comfortable. The WiFi connection was fast, and that was also a real pleasant surprise as many US hotels seem not to be quite as easy to access
Fred McCurdy
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11 November 2024
10.0
Very central hotel in the city of Cork, offers all services and is worth the 4 stars. The only thing is the lighting in the rooms that do not face the outside, but it is really very cozy and the staff is very friendly and available.
Indira Marchitelli
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10 November 2024
10.0
Wonderful place! Great location, Wonderful staff
Michelle Young
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13 October 2024
10.0
Very nice rooms, nice pool, sauna and gym too.. great location. Average service, room refresh doesn’t even include replacing used towels! You’ve to pay for basic dental kit! Absolutely below average breakfast, hardly any options.. the servers were very courteous though!
Overall, had higher expectations but the hotel didn’t meet them.
Siddhartha Ghosh
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11 October 2024
6.0
Reception was super friendly and welcoming, short walk into the city. Lots of restaurants nearby. Swimming pool was nice for the kids on a very rainy day. Room was very comfortable. Breakfast was delicious.
Caroline Zerweck
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08 October 2024
10.0
Good, conformable stay in a well located hotel. Room was modern and well maintained. Breakfast was excellent - plenty of choice. Globe restaurant was good both times I used it for lunch and in the evening. Special mention should go to Debbie at reception who was extremely helpful when I had a reservation issue and needed to make an unexpected change.
Stephen McCroary
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06 October 2024
10.0
Great leisure centre. The gym is spacious, it has everything you need and is nicely air-conditioned.
Jessica
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09 September 2024
10.0
every single member of staff that we met was very efficient and friendly - the housekeeping folks said hello and smiled...front desk were welcoming and professional...breakfast room team went above and beyond in a very busy environment and the late night bar staff were really accommodating and made us feel valued.
A couple of minor areas for improvement could be the cleanliness of the cups/plates,the shower/bath partition seal was worn and allowed water to flood the floor when shower was in use and some way of reducing the impact of the noise made street drinkers outside the hotel near the car park entrance - it was not possible to leave the windows open for fresh air and the weather was hot - this may be the reason an air conditioning unit was placed in our family room?
Apart from that we had a very pleasant stay and have been repeat customers for several years each August and will return for sure.
Patrick Ward
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12 August 2024
8.0