Room was lovely and clean and the bathroom was lovely too. The man who checked us in was very friendly, however when I walked into reception upon arrival the woman with short dark hair turned to her co worker and said make sure you charge them a security deposit. Security deposit was outlined on the booking reservation I just thought it was strange as the man beside us who came in after us was checked in and didn’t pay a security deposit. The woman seemed a bit rude. The man at check out the next morning was very professional and very nice.
Jonathan Cross
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01 February 2025
8.0
Great location room very comfortable I had a lovely stay dinner was excellent 😋 staff very helpful very welcoming
Caroline Donoher Daly
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01 February 2025
10.0
We enjoyed a really lovely 3 night stay, rooms were lovely, very clean, excellent housekeeping. Food was lovely we had dinner two evenings all staff were very friendly and helpful excellent location, we have booked a fight night stay next August john & mary mullally athlone
Mary Mullally
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13 January 2025
10.0
What a gem, great location, handy wee walk to the train/bus station. Staff are warm and friendly. Bedroom was spotless. The only thing was the breakfast from the hotplate was not hot, however there was a good selection for breakfast. I would recommend staying here if ever visiting Galway city.
patricia bnr
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02 January 2025
8.0
Stayed here. Price was reasonable, rooms very clean and tidy. Great view over Eyre Square. Staff were friendly. The Breakfast selection was amazing.
James Murphy
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31 December 2024
10.0
Great spot, very comfortable and well looked after, seriously improved since last stay, 👏
esker property
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30 December 2024
10.0
As always the Imperial delivers on all levels, super hotel, top service and wonderful breakfast as always,
Caitlin Dolphin
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30 December 2024
10.0
Very sorry about the first review it should have been 4 🌟
Patrick Allen
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24 December 2024
8.0
Very reasonable very comfortable very welcoming..... Altogether a very enjoyable Galway experience. And the breakfast........ Very good.
Barry Nolan
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23 December 2024
8.0
Mixed feelings about this. 3 star hotel with 4 star prices. But then every hotel in this town is overpriced. Our double bed was 2 singles pushed together. Mentioned it at reception, poor response. Although manager Paco was more sympathetic, nothing done. Best i can say is great location.
Bryan Cleary
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08 December 2024
6.0