KFC in Kilkenny

Got food today from the saver menu they have and I was excited to try the food with my husband. Paid for our order and was handed a bag with 2 tiny burgers in it. I explained that isn't what we ordered and told them what we actually ordered to be met with attitude saying we are wrong. The burgers were 3.10 each, we paid almost €15 for our order. When I tried to explain I was talked over and told we ordered the wrong thing..we told her how does it make sense that the 3.10 burgers were costing us €15 then to be met with more attitude. Eventually the manager came out and she also was rude to us, I explained to her what we ordered and she went into an office. My husband pulled out the receipt and on it in small letters it said "snk bx" or something similar, I showed them that and I was then met with apologies from both staff members. I accepted the apologies and understood the board they were working off of only mentioned the burgers. My issue is instead of listening to me calmly explaining my predicament they spoke over me and acted like I was trying to get free food out of them. I didn't give 1 star because they did apologise but maybe in the future your staff should listen to people and not be rude/ disrespectful, not once did I raise my voice to them or get angry. I work with customers daily and in a busy store too i understand stress but we were 2 of 3 people in there at the time.

Lovely staff, lovely atmosphere

I recently had the pleasure of dining at KFC in Kilkenny, and it was an absolutely delightful experience. The staff were incredibly friendly and welcoming, and the service was prompt and attentive. The food was simply mouthwatering; the crispy, flavorful chicken was cooked to perfection, and the sides were equally delicious. The restaurant was clean and well-maintained, creating a comfortable and inviting atmosphere for enjoying a meal. Overall, my visit to KFC in Kilkenny was fantastic, and I can't wait to return for more of their delectable offerings. Highly recommended for a satisfying and enjoyable dining experience.

Can't go wrong with KFC, bit overpriced though

Great staff nice food. I'll be back 👍

Overpriced and portion sizes are ridiculously small, particularly kids meals

Best Restruant in Kilkenny and the whole wide world! There are plenty of parking spots. There are plenty of places to eat with your family and friends. For the food, you get full with the sides, and then you have the main. Absolute class restaurant 👏 Reccomend the trioligy box meal btw!

Service is 3 because it’s nearly all self service

Very good staffs and service...