Killashee Hotel in

8,0

Basado en 3,531 opiniones encontradas en 1 webs


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Score and reviews

Reviews note
Google 3915 8.8
Reviews note
Beautiful hotel with amazing gardens. Orla at Reception was a pleasure to deal with and went above and beyond to help us with check in. A lovely lady to deal with. Great breakfast!
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Google
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19 July 2025
10.0
I went into the restaurant on Sunday just gone and the staff and service was delightful. The young staff were helpful and kind especially our server Megan who was kind and patient with my kids who can be a handful sometime! 100% recommend and will be back.
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Google
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15 July 2025
10.0
A Stay of Contrasts: Charming Grounds & Great Amenities, But Modernization is Crucial My recent 8-night stay at this hotel with my kids offered a mix of delightful highs and disappointing lows. Without a doubt, the location is nice, situated just outside of Naas. The grounds & gardens are truly beautiful, providing a serene and picturesque backdrop, and the pool and gym facilities are good, offering excellent options for relaxation and exercise. Adding to the positive aspects, the staff were excellent, consistently providing attentive and friendly service throughout our stay. However, these considerable strengths were unfortunately overshadowed by several significant issues. It's important to note that a car is definitely needed, as there's no shuttle bus service available. More critically, the hotel urgently needs modernization and renovation. The rooms are poorly equipped, lacking basic amenities like a minibar or fridge, which is a considerable oversight in a hotel of this caliber. Beyond the comfort issues, there were serious concerns about poor security overall. For example, I frequently observed ground floor fire exits left open overnight, which is a major safety concern. The first issue I mentioned in my previous feedback also persisted: disruptive noise from wedding parties, which continued loudly until 2 AM on multiple nights. This made it extremely difficult to get a good night's sleep, severely impacting the relaxation I sought. The second, and perhaps more concerning, problem was the state of the breakfast room. I consistently encountered dirty and unhygienic glassware, crockery, and cutlery. This is a basic expectation for any hotel, and its absence was quite off-putting. What compounded these issues was the lack of any discernible reaction to my complaints. Despite raising these points, I saw no improvement, which was frustrating and diminished my overall confidence in the hotel's commitment to guest satisfaction. Summary: While the beautiful setting, great amenities, and wonderful staff are definite draws, the unresolved issues with noise, hygiene, outdated rooms, and significant security concerns, coupled with the apparent disregard for guest feedback, make it difficult to wholeheartedly recommend this hotel. It's a shame, as with some attention to these critical areas, it could truly be an exceptional experience.
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Google
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14 July 2025
6.0
We ate in the new dining area. Good food excellent service.
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Google
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12 July 2025
10.0
Spa and health centre are so beautiful and relaxing. Followed by afternoon tea which was lovely. So much variety.
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Google
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11 July 2025
10.0
Stayed a couple of nights it's a very nice hotel , swimming pool spa restaurants great staff , 30 to 40 mins from di Lin airport
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Google
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15 June 2025
8.0
This is a lovely place with a sweet little cafe right next to the leisure center. We come here for swimming and the nice green area is great for walking around. We love the spa gym here lovely staff
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15 June 2025
8.0
Killashee Hotel is a lovely building in a beautiful setting. However, the afternoon tea was only OK. Nothing in particular was bad or good, there was just nothing special about it (apart from the occasion we were celebrating). Service was good.
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Google
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13 June 2025
8.0
Giving a good rating, but beware the walk to the rooms... Bizarre!!
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Google
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13 June 2025
8.0
We really enjoyed our stay, just wish it could have been longer!
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Google
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12 June 2025
10.0

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