Lady Helen – An Overwrought Experience in a Stodgy Setting
Visited: July 26, 2025 | Tasting Menu Dinner | Birthday Trip
Lady Helen may be a Michelin-starred restaurant, but for us, it missed the mark — especially in pacing, atmosphere, and guest experience.
🍽️ Food & Pacing
The menu leans heavily into conceptual creativity, which we usually enjoy, but here it overshadowed the dining experience. The Parmesan tomato was a highlight, but overall, flavors were good—not exceptional. The real issue was timing. Despite the first few courses being single bites, the meal dragged on for over 3.5 hours, with 15–30 minutes between dishes. By the time we reached the mains, we were fatigued and just ready to leave. It felt like a test of endurance, not a celebration of food.
🥤 Non-Alcoholic Options
We don’t drink alcohol, and Lady Helen is not set up for guests like us. There were no mocktails or tea offered, and the non-alcoholic wine was cloyingly sweet. My husband asked for a 0.0% beer, which wasn’t on the menu but was eventually provided. Once our sparkling water ran out (two bottles), our glasses were cleared without any offer of tap water — which oddly is offered at breakfast in the same room. Other tables were served coffee and tea at the end of their meal; we were skipped entirely.
🪑 Atmosphere & Service
The room’s layout is disorienting. All guests face inward toward a cluster of center tables, creating an odd “spotlight” effect on whoever is seated there (we were). No background music means the space gets louder as drinks flow — not ideal for a fine dining setting. Staff were kind but seemed undertrained and inconsistent. Despite the 15-minute staggered seating model, pacing was all over the place. Guests seated after us were served ahead of us and left nearly an hour earlier. For a venue at this level, service should feel seamless — it did not.
💡 Final Thoughts
We wouldn’t return or recommend it. While pricing is lower than other Michelin-starred restaurants, the value matches. If you’re willing to dedicate 4 hours to a drawn-out meal in a formal, oddly laid-out space with little ambiance, it may still be worth a try. But we left disappointed, uncomfortable, and counting down the courses.
Allison Rose Lindsey
.
29 July 2025
6.0
Absolutely magical. I spent an unforgettable evening at Lady Helen — every course of the Michelin-starred menu was a masterpiece that touched something deep in me. I’ve dined in many places, but this experience truly blew my mind. The warmth and grace of the staff made me feel not just welcomed, but cared for. A night I’ll carry with me for a long, long time. Thank you guys, love & peace❤️🍀👌🏼Roger
roger suter
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26 July 2025
10.0
I don’t think this place was really worth it. The wine pairing was very weak, and the food was good, but it seems like they just focus on technique rather than pairing flavors and finding their own individuality and uniqueness.
I get that a lot of these single star places that have held a star for a while are a bit stuffy, and that was the same here. The place seemed a bit soulless.
At the end of the day, the food was still of high quality, I just think the value was far off, so if you have money to kill maybe think about going here, but I wouldn’t for a special occasion.
Brent Quigley
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05 July 2025
6.0
As beautiful to watch as good to eat. The chef comes to put the Comté cheese sauce on the meat and to chat. The team is very cute and friendly. It was worth the special trip from Dublin.
H&C Mansoux
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19 June 2025
10.0
Very good option if sleeping in the hotel. All in all good experience. Perhaps a bit too generous with desserts (3 + petit four) - limited wine list and overly priced.
Very kind and passionate staff: especially Jonathan was an unparalleled chaperone for this experience.
Riccardo Amir Giulianelli
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06 June 2025
10.0
Had an experience of a lifetime here. The food was absolutely stunning in presentation and taste. Everything was perfectly timed and the staff were kind, attentive and professional! I have several allergies that had to be accounted for and with each plate I was impressed by the creative interpretation of the allergy option. I never felt let down nor that I was eating a different tasting menu. All the guest with me couldn’t stop raving about how wonderful the flavors were.
I would highly recommend this dining experience and send high praise to the chef!
Daniela F
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22 May 2025
10.0
My sister was back from Australia for a few days to help with family matters recently and I booked us a night away at Mount Juliet. The estate itself is beautiful and we had no complaints about the stay. We were very disappointed in our meal at The Lady Helen though. I love food and treat myself to Michelin restaurants as often as I can and had been really looking forward to our meal. We had a lovely bottle of wine but the meal just wasn’t to the level I am used to when you’re paying quite a lot for an experience. I don’t know if it was an off day, or the overall flavor profiles of the dishes, which were also very small but nothing tasted amazing. We didn’t enjoy any of them and wouldn’t want to order any of them again. I’ve had some outstanding dishes as part of tasting menus in Rome and Paris that I would fly back for, just to eat that dish again, that I still remember to this day and unfortunately I couldn’t say that about anything we ate here. The presentation of the dishes was beautiful and the service was excellent. It was really just the flavours I think in that nothing stood out and a couple of the dishes including the mackerel and veal were surprisingly unpleasant. There was a weird off putting texture to the mushroom dish too. The chocolate dessert was nice but not remarkable. I was hoping to have found somewhere special closer to home that I could return to with others and with excitement, but that was not the case. Ultimately, I wouldn’t be compelled to return and only if I wasn’t paying for it myself.
Susan o'brien
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31 March 2025
6.0
we stayed for an evening in mount Juliet and had the most amazing tasting in lady Helen. the food was really special and the service was flawless from both the sommelier and the head waiter. would highly recommend
Helen Noonan
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15 March 2025
10.0
Cenamos en The Lady Helen en nuestra segunda noche en Mount Juliet y fue una manera maravillosa de completar nuestro fin de semana de celebración. El servicio era excelente pero no relleno - el equipo era tentativo, amable y conocedor de la comida. La habitación era preciosa, como el resto del hotel. Y el menú degustación de 8 platos fue increíble! Había un plato en el menú que no era de nuestro gusto, pero se intercambiaba fácilmente con una alternativa vegetariana. Impresionante
Keece1
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13 February 2025
10.0