McDonald's in Cork

I had a great experience in Macdonald.

I'm guessing it's all new staff as there was a huge wait although not many people waiting. When I finally got home to eat the food, there was some bits missing . Rang to complain...no answer. We just ate what we had as I didn't feel like going back out and waiting again. Ballincollig branch has gotten very bad

My order number didn't come up on the screen and I waited more than 45mins to get my order

Not for the first time the caramel frappe machine was "broken" On 4 of my last 5 visits here, either they had no frappes or else,, no milkshakes. It just seems to happen each time in this restaurant, as I have never had the issue in any other McDonalds. I have heard anecdotally, from someone working here that the machine needs to be cleaned every so often and nobody wants to do the job. Also, at night, when the problem seems to be at its worst, the machine is cleaned early so the staff can get away "on time" and therefore if anyone asks for a milkshake or similar, the message is that the machine is "broken". Otherwise, the machine needs to be replaced.

Drove to this Mc Donald’s for kids play area but no longer available. Kids play area is taken down and no longer available