The location is poor. We were met by a man using some type of substance on a stoop outside of the hotel, there was a mugging that someone in our group witnessed outside of the hotel, then a person obviously under the influence made their way into the hotel lobby and created a disturbance. All within 2 hours of arriving. The staff has been friendly. The accommodations are worn down. I will not recommended this location. I'm not certain how this is a 4 star hotel.
maldron parnell
.
04 October 2025
8.0
I stayed here with my family on 11-13 September, 2025. Along with us was our service animal. Around 9:00pm local time on 11 September, I took the service animal outside which required taking the elevator to the lobby and out the front door, passing by the main desk. Upon reaching the front desk area, a hotel associate stopped me and pets were not allowed to stay at the hotel. I replied “your website states guide dogs and therapy animals are permitted.” After a repetition of the exchange, I requested a discussion of the matter after walking the therapy dog.
Upon my return, my partner and I met with the duty manager who stated it was okay for the therapy dog to stay but that advanced notice was required. I noted the policy, present in the FAQ, does not mention a requirement of advanced notice. Additionally, nowhere else on the website nor other posting made clear advanced notice was required for guide dogs or therapy animals.
I reached out to the hotel afterwards in hopes of placing this requirement on the website. Unfortunately, I did not receive a reply.
If staying at this hotel and bringing a guide dog or therapy animal, please be aware they have a policy of requiring advanced notice despite no notice of this requirement.
The hotel otherwise is lovely and located near transportation and tourist attractions. I would consider staying here especially if wanting to be away from crowds and noise at night.
Jonathan Ross
.
02 October 2025
8.0
With an unbeatable location, close to both the Garden of Remembrance and The Spire, and minutes from the popular O'Connell Street and Temple Bar district, the hotel is housed in a modern red brick building that once housed the Bethesda Chapel and the Wax Museum.
Our stay there was excellent, the room very comfortable, the Irish breakfast superb, and the staff very warm and friendly.
Alicia H. Clausi
.
03 August 2025
10.0
Very nice hotel, close to the town-centre.
The room was good and clean. Everybody working in the hotel was very friendly, helpful and welcoming!
Breakfast was good, as it should be, Irish!
We recommend this place. Busses are close and within minutes in the centre of Dublin.
Barry
.
02 August 2025
10.0
Great hotel. Friendly staff. Clean rooms. Good breakfast. Perfect location in the heart of Dublin.
Dirk S
.
01 August 2025
8.0
Fantastic, friendly and helpful staff made our trip.
Room was perfectly clean and comfortable.
Breakfast was served very promptly and professionally. The choice of breakfast was fantastic
Patricia Jones
.
24 July 2025
10.0
Stayed one night in the deluxe family room, fantastic spacious family room, excellent cleanliness, checked in on line and our room was available to us at an earlier time, staff lovely and friendly, walking distance to Croke Park. Highly recommend this hotel.
GERALDINE DOYLE
.
22 July 2025
10.0
Hotel exceeded our expectations for a reasonably priced hotel with a great location for seeing Dublin. Exceptional staff!
Gary Whitehurst
.
22 July 2025
10.0
Stayed one night and found it very clean and comfortable.
Cara Line
.
19 July 2025
8.0
The hotel is located about 1.5 km from the city center, just outside the city center. The room was clean enough, although I personally don't like carpeted floors or beds with drawers because they get dusty easily. There was a safe, but no minibar, and the bathroom had a bathtub with a shower over it, which was a bit uncomfortable. Breakfast is available for a fee, but it's quite expensive. There's a free water dispenser in the lobby. In my opinion, it's not up to the standard of an Italian 4-star hotel, but we had a good time.
{Andrea!}
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18 July 2025
8.0