The Arches in Mallow

23/04/2024: This is a lovely hotel we stayed last Saturday night it was extremely busy 3 functions going on which we didn't mind. But they did not give us the hotel room which I booked but rather put us in a log cabin on arrival we were informed we got a upgrade which to honest wasn't in our opinion the bed was a very small double and typical of Ireland badly finished no point having sink tables chairs and kettle if u have no fridge or microwave. This was OK for us wecwere only staying overnight but we booked a table for 2 on arrival for 7.30 but it wasn't kept so we ended up eating very late near to 9 o clock. It was a lovely meal in fairness but overall we felt a bit cheated surely they should ring u if they don't have the room u booked and then when leaving I got told the bill was 222 euros great I said but it wasn't there was 254 euros taken from account they added on tax of 23% and 13.5% should have been said. As a result I would nt come back shame.