Killarney Towers Hotel and Leisure Centre in Killarney

Great location 4.5 stars dot the room really. Small but has functional jacuzzi tub for one. Very relaxing sorry no pictures

We were members of a tour group. The "Towers" was ideally placed close to the centre of Killarney. Our luggage was received and distributed to our various rooms to appreciable efficiency. Whilst our room did not have what could be called a "view", it was well equipped and my wife thoroughly enjoyed the bath - jacuzzi. Our first breakfast experience was equally pleasing. We went to the dining room earlier than our group was due to visit. A free day was requiring our catching a local bus service to visit friends in Dingle. The maitre de understood our plight and found us a table. His actions were very much appreciated. However on two other occasions we approached breakfast nearer the time scheduled for our sitting for breakfast. On both occasions we were confronted by a lady who somewhat shortly told us it was not our time, wait somewhere else until it arrived. We followed that instruction and on time went back to the dining area reception. There we were accepted, by another member of staff, and shown to the groups alloted tables. We were more than surprised, not to mention very disenchanted, to find other members of our group already sitting and eating their breakfasts! Was it that one member of staff just being obsessively perdantic about timings when others were more relaxed? It should be noted it appears the dining arrangements for touring parties are dealt with on a buffet style basis. The arrangement being supervised by members of staff behind the food heating lamps serving the offerings. It appears our group was allotted the last dining time slot. While no doubt members of serving staff were understandably keen to finish work, there were two occasions when the severy was poorly staffed. On the last of those the single member of staff appeared to give up, there was no one to help him. On that particular evening there were four individual containers - gravy, curry sauce, and ? None of them were labelled, I had to ask a member of the "floor walking staff" if they could identify the sauce I needed. For an establishment listed as being Four Star I really do not consider the dining arrangements we experienced warranted that number of stars.

Very enjoyable would come again.