Debra is an absolute masterclass when it comes to outstanding customer service. She went out of her way to ensure that I was cared for this evening, and she did it with pure compassion and genuine care. I can’t thank you enough! You’re an asset to an already amazing property.
Tanya Edwards
.
20 March 2025
10.0
It is a wonderful place to stay, located right in the center of everything in Killarney.
Zachary Dodson, MA, LMHC
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16 February 2025
10.0
Bed was a bit hard, jacuzzi tub is the nicest I've ever had in a hotel.
Highly recommend!
Trav Cal
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13 February 2025
10.0
My 6th time staying here and what more can I say. The check in process was incredibly quick and smooth with the friendliest reception staff, rooms are nice, clean and cozy. The leisure facilities are very nice. Breakfast was very good and staff were very attentive and helpful. Excellent location and fantastic value. Will definately be back again. :)
Ryan Berry
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27 January 2025
10.0
Location is perfect, center of town near everything. The staff are wonderful. Can't express more about how they were helpful and lovely. The room was clean and beautiful. Food and drinks were great. Would recommend and will be going back!
Donna Tyler
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26 January 2025
10.0
What a magnificent hotel staff are wonderful and very obliging. I don't think this fine establishment lacks anything and the swimming pool is first class.
Anthony Crowley
.
25 January 2025
10.0
For context, we were staying a night during the storm Eowyn, and the hotel had no electricity or running water for the night and and until about 11am.
They handled it with absolute class : we got taken to the Plaza for breakfast, and even granted the spa and pool access there.
Late check out, free bottles of water, and a full refund of the night.
We completely forgot about the inconvenience and had a wonderful time.
True professionals, thank you again
Alexis fabregoule
.
24 January 2025
10.0
Perfect location with lovely rooms and really nice professional staff.Kitchen chef is just unreal so breakfast is something I'm really highly recomending. On top of everything sauna,stiming room and pool give you a chance to recover to explore surrounding nature.
Great experience
Kimberly&Andrzej
Niedzwiadek BKS
.
15 December 2024
10.0
Fabulous place, with beautiful swimming pool, actually hot sauna, clean rooms with a jacuzzi bath and plenty of hot water. Location is great, and staff is wonderful.
Olga Fahy
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11 December 2024
10.0
Great service. Lovely staff and the restaurant next door is brilliant.
Mandy Mc
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09 December 2024
10.0