McDonalds Restaurant in Killarney

Missing items from order.....2 maple chicken burgers missing from our order at a cost of £7.29 each so RIPPED OFF BY £14.58 BY McDonalds......i usually check before driving off but trusted them. See photo Someone else got our burgers at no cost .....check bag thoroughly

Aidan in Ballymena was a superstar. He helped me out so much with the ordering machine. Keep hold of him - he deserves a gold medal in terms of customer care I would be very grateful to know if you can pass this on and acknowledge this message by return. Thanks very much.

It’s a busy little branch and probably the smallest I have ever been to. Yet the staff work hard to keep the queues moving. The Mac-auto service (takeaway) is fast and efficient but there is always a queue of cars wrapped around the whole site of the restaurant. The cars do move fast though so don’t be put off by that. The food and specials are pretty much what you would expect and consistent. Never had to complain or return any items we have bought ever! Specials like Fish-o-fillet can take a while to prepare from scratch but worth the wait and the double fish burger is great value. Apple pies are delicious too but not always available off the shelf so a few minute wait may be experienced. I think they would benefit from a larger site but it kinda works and has done since their opening. Children’s table too and I only saw 4 self service screens. Toilets are at the back. Top tip: park after the restaurant if you can or you may get caught behind the Mac-auto queue when attempting to leave the car park, especially during mealtimes and summer time too.

The place is not very clean and food is cool!

Staff were extremely helpful when I was in with a baby and toddler.

The food is nice for a fast food place. The staff are always friendly and helpful.

Very slow service event whem quiet. Would have expected this to improve with the refurbishment

There was plastic inside my burger... Tiny bit of white plastic!!! I've already made a complaint but never heard anything back!! .... Definitely check your food before you start eating 👍 *UPDATE FROM LAST BAD VISIT* greatly improved!! Lovely store now 👍 and food was roasting so that's good! I have to say I really enjoyed it and new layout off the lobby 👍💙.... Good work mcds!!

I enjoy the occasional visit to McDonald's. However, some of the premises are showing signs of wear and tear. We were the first customers to visit a few days ago, and the tables were stained and sticky.

Great big mac served here, excellent chocolate milk shake