Newpark Hotel Kilkenny with Escape Health Club & Spa in Kilkenny

Lovely hotel. But we are home and shattered after barely sleeping with 2 toddlers in a family room, alarms going off in the rooms at 1am, 1:30am and 3:30am. After the second alarm went off at 1:30 I went to reception with my heart beating out of my chest with the fright and I was assured it would not happen again , but it did. The staff apologized and were nice but you don't spend a few hundred euro for a nice getaway not to sleep , in the morning there was no extended checkout or even a free coffee to make sure you got home safe driving. I literally could not stay awake and neither could my wife on our journey back to Dublin, overdosed on caffeine and rested but it's simply not good enough. I hope management see this and reach out as an apology at the front desk doesn't cut it I'm afraid.

It’s a good family hotel. Despite the mixed reviews for the restaurant, we had a very nice meal on the first night, with the staff being attentive and the food coming quickly. They seem to know that we are here with kids and try to make things efficient! The Jurassic Park attraction was fun, and our toddler had a great time. She also enjoyed the kids pool. Breakfast was great! The coffee was great too, not the usual awful stuff you get from a lot of hotels. There were two less than ideal experiences, both at reception. 1) we were skipped when a rude person skipped the queue. The person on the desk knew this because she beckoned us over. 2) my uncle died and we needed an extra hour at checkout. It was 30 euro. I thought you could have just let that go.

The hotel is quite good for families with young kids, but we stayed in the older part of the hotel in rooms that don’t have air-con. I would not recommend it, as the room was stiflingly hot (despite using the fan provided). Possibly one of the worst nights sleep I’ve had in a long, long time.

I attended a luncheon here. The set menu did not align with my dietary restrictions, but the staff was super friendly and they gave me alternative dishes for each course that suited. Amazing service and really delicious as well!

Staff were very friendly and obliging, rooms were nice, tried the carvery and the food was delicious and generous, how ever was on the upper limit of what I would pay for a carvery.

I recently stayed at this hotel. I stayed for a wedding in March and had to come back with my son, and it exceeded my expectations in every way! The staff are absolutely amazing—so polite and welcoming that you feel right at home from the moment you step in. If you have children, this is the perfect spot for a family vacation. The kids club runs from 10:00 AM to 10:45 PM daily, offering a fantastic range of activities to keep the little ones entertained all day long. My kids had a blast and couldn't wait to go back each day. One of the highlights of our stay was Jurassic NewPark. It's an incredible area featuring life-sized dinosaurs, a magical fairy walk, friendly animals, and even a massive jump area that the kids couldn’t get enough of. It’s a must-visit if you’re staying here. Breakfast was a delight, especially with the new waffle pancake station. My child absolutely loved making their own creations each morning. Plus, the surprise appearance of the Dino mascot during breakfast added an extra touch of fun to start the day. As for the food in the restaurant, it’s top-notch. Every meal was delicious, with a great variety of dishes to choose from. Whether you're dining with kids or having a more adult-focused meal, the quality and presentation are outstanding. I almost forgot the infinity pool and indoor pool with a jacuzzi and plung pool. Overall, I highly recommend this hotel for families. We had such a memorable experience, and we’ll definitely be returning!