Group of 4 stayed here for 1 night whilst travelling the south of Ireland. While the accommodation itself was lovely, location perfect and the food in restaurant was quite good there were a few incidents that left a bad taste.
Upon check in, the member of staff was rude towards us, looking us up and down, we had paid in advance for our stay and also emailed over a list of the names of everybody staying in the accommodation due to their request about 2 weeks prior to checking in. The staff member in question proceeded to ask me (I had booked the accommodation) to write down everybodies names in front of her, and give my card details again (in case of any damages). Her manner was rude, curt & dismissive. Not how I have ever been treated upon check in. We were shown to our room and advised on a few basics.
We had just been sea swimming so all 4 of us needed showers, after 1 person had a shower all the hot water had gone. Cold showers were had for the other 3 guests.
The next morning we showered before check out, and there was no hot water at all. We spoke to a member of staff at reception, and a maintenance man came to the room to advise that the element had gone in the immersion. We went back to reception and they offered us to use the showers in the leisure centre, and that we could extend our check out to a certain extent. The staff members had changed the following morning and were more pleasant & apologetic than the lady who had checked us in the day before.
We appreciated the gesture of letting use the leisure centre, and the apology, but the tone we were greeted with needs improvement. Wouldn't turn me off booking again as we have family in Schull, but they need to improve service.
Keri Wilson
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07 September 2025
6.0
The people who work in this hotel are absolutely remarkable. We had some issues with our travel to skull and the way that this team managed our needs went well beyond anything I have experienced. I could not recommend this place strongly enough. As an Irish man who immigrated in the 90s and travels as the world, it makes me proud that there are hotels with this level of service in Ireland.
shane burgess
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31 August 2025
10.0
Live music, great drinks. And delicious food from next door at Fisk.
Atmosphere was really lovely. Staff were extra friendly too. Had the cod tacos and udon noodles would recommend!
Gee
.
31 August 2025
10.0
Great location and stunning views.
Rooms are spacious and the bed was huge. Missing a fridge in the room but has everything else you need.
Pool is nice and clean, steam room was out if order but I did use the sauna and jacuzzi. Really enjoyed our stay in Schull
Anne Marie
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28 August 2025
8.0
The service was exceptional, very friendly efficient. Great value too, €5.50, for a pint. We also ate outside at Fisk, again great staff, great value and beautiful meals. I can't wait to go back
Gerard bradley
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24 August 2025
10.0
Really had a 5 star stay at this very well run hotel with Marita and her staff - fabulous food and breakfast was amazing - really looking forward to our return visit which will be very soon
Ann Russell
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23 August 2025
10.0
Unfortunately we only had five days in Schull on a last minute family holiday. The apartments in the Schull Harbour hotel really fitted our needs. The location just across from Schull harbour is fabulous. Really enjoyed the hotel, dined there once which we all enjoyed. Whilst we did not use the gym,we all used the pool which was great. Great base for exploring further into west Cork...Barley Cove...Cantys Cove and the Mizen head. Nic
Aido1111
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23 August 2025
10.0
Marita and her staff were superb. Enjoyed every moment of our stay and looking forward to our return visit.
Ann Kenny
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23 August 2025
10.0
Gorgeous stay here, beautiful meals (breakfast is definitely worth it!) and lovely facilities (got great use out of the gym!). Felt like a breath of fresh air, beautiful views with every meal and lovely spot for some drinks just outside the hotel while watching the beautiful sea!
Leanne Rath
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21 August 2025
10.0
What a weekend!! Spent in a sea views family room and everything was perfect! Staff friendly, food delicious and right in the Heart off the village. What more could you ask for. Pool was a great hit, like being in a cave.
Don't miss breakfast, the Turkish Eggs and Avocado Eggs are the best we have ever had.
Will be back, hopefully sooner rather then later!
Joslyen Byrne
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11 August 2025
10.0