Whitehorses in Ardmore

06/05/2025: Ardemore is a lovely village- great views at hotel and dinner was wonderful

05/05/2025: Came upon this hotel during the May bank holiday.We just wanted to go somewhere nice for lunch while in Waterford.The hotel looks beautiful,stunning setting and amazing sea views.We were seated inside as it was a bit cooler outside being near the sea and it was breezy. The food was pricey,my husband ordered a glass off sauvignaun blanc wine and it cost €15 rather expensivefor a glass of wine!.We ordered our food,it was lovely but my husband ordered the fish pie and fish & chips came out.When my husband said he didn't order this,the waitress did apologise but said there would be a 20 minute wait if he wanted what he had ordered as the order dockets must have gotten mixed up and we already were waiting 20 mins for the food to arrive anyway which was fine but to wait another 20 mins and for what you ordered was a bit to much so he accepted the fish and chips.For the duration of our stay not one member of staff approached to ask was everything OK did we need anything else,nothing.When we finished our plates were still just left infront of us while we waited and hoped to order dessert.It was busy but not so much they didn't have staff,there appeared to be a sufficient number of staff but we observed people sitting down to tables uncleaned from the previous guests for quiet some time before staff approached to clean them,especially the outdoor sittings,it appeared staff couldn't tell if the plates very from current guests or the previous guests.After waiting about 15 mins after our meal waiting for someone to come to our table we got up to pay as it was clear although staff were walking by and could clearly see the empty plates on our table nobody came to take them or ask did we want dessert or tea or coffee,nothing.In a 5 star hotel these are basics that a customer expects,but unfortunately was not available in this hotel.Even the guy who sat us at our seat and whom we paid made no comment as to was everything OK,nothing just payment,and thank you.It was very much a get them in,get them out and that's the 5 star service we received!l gave the 3 stars for the beautiful views and visually the view in the lobby of the sea was stunning.