The best restaurantsof american in Waterford

29/03/2024: The food was good, thanks. Two of us ordered burgers and fries, and the other person ordered sweet potato fries and a hot pancake with oreo and chocolate ice cream. The first piece of food that arrived at the table was the pancake. Who eats desert before a main or a side dish??? I asked if they could bring it back and have the fries first. The person working there picked up the pancake, and as they walked away said you should have told me earlier..... This is just not proper service. Later we had to ask for the pancake about 15 minutes after all the food was eaten. The chef then went outside and had a cigarette and came back in working in the kitchen without washing his hands. At this point, we said we didn't want the pancake. Gave the person at the till the reason, paid and left, never to be back again......

28/03/2024: Don’t know why they served chips mixed on beans and mushrooms but otherwise it was good. But the price increase hard to justify.

22/03/2024: Despite the franchise being under new ownership for about two years now, the standard of food and service has been maintained. I would go out of my way to order here such is the consistency. It’s not perfect here but where is? I’ve had a small number (less than 3) of times when my order has been problematic. There has never been an issue resolving it. Typical of most SuperMac restaurants I’ve frequently actually. Must be a core value of the chain. Service here is friendly with a diverse and multicultural staff. Orders can take some time to prepare however but this is not necessarily a negative as it means orders are being prepared freshly. Management is very friendly and easy to deal with. Food is prepared freshly and you can tell in the taste. Only negative really is the restaurant seating area is not very appealing and I’ve not dined-in for years. This is perhaps more of a chain issue for SuperMacs. Overall, I would recommend it for consistently fresh and tasty food, and good service with a friendly smile.

19/02/2024: Cheese burger was cold after 3 minutes journey home, chicken breast burger also not warm enough, not first time let down by food,service here,does the brand no favours

02/04/2024: I accidentally left my card in the card machine after I placed an order. A wonderful worker named Kate went out of her way to find me and give my card back. I am very grateful for her help and I wish her the very best

17/03/2024: My 15 year old daughter and her friends were kicked out of Supermac’s by a rude employee for no reason. This is disgusting and I am very disappointed in this behaviour as they had bought food and was not making any noise or being disruptive, the employee came up asking is their an adult with them and as they are 15 and responsible to go to town on their own they replied saying no, the supermacs employee proceeded to tell them to get out and go out to the streets so they had to pick up the food they had bought and leave… I think your food is very nice but this is disgraceful carry on!!!!!!