The best restaurantsof american in Waterford

09/03/2026: Ok place staff not very engaging with customers unless customers spoke same language as they do, other wise table staff don't greet you don't smile don't ask if everything is ok or is there anything else they can do while your there, I visited here recently and while I was here with other people the server came to our table asked for our orders we had only just sat down in the seats, and had not even looked at the menu, so while looking at the menu they came back again and we had to ask them for little more time and we would call them when we were ready to place order, anyway once we got our food I observed the same server engaging very well and happily with other customers who were very fluent in same language that the server was also fluent in, and this was observed happening at many other tables but at no time during my and my fellow companions receive same type of curtious friendly interaction during our visit, I think shake dog Waterford needs to review their customer services training and engagement and insist in their staff communication with customers in English language only while on shift. So experience by all customers can be 100% inclusive.

08/03/2026: Love the milkshakes there...burgers at Shake Dog are the best

13/03/2026: Place is spotless can’t fault that , but the standard of food is gone downhill We won’t be back again

07/03/2026: Came in to order on a not busy afternoon, the place literally only myself and a couple were having meals. It took them almost 30 minutes to get the food ready while I could see the staff were standing there, talking and joking. Even though, the food was really nice but the waiting time is unacceptable.

23/03/2026: A lot of homeless in the seating area had to wait 20 min for food which was nice

22/02/2026: I’ve been here a few times and it’s just not up to par with other joints under the same brand of supermacs I got a quarter pounder and my gf got chicken burger and she got send the grilled version and no sauces whatsoever after a 15 minute wait which is extremely slow and when we sent back the burger it’s been 20 minutes as I sit here now and no sign of it manager walked off it’s not a great experience cork road is the place to go or anywhere else unfortunately as I usually like supermacs