The best restaurants in Tuam

14/05/2026: Much improved since relaunch, needs to maintain standard now.

16/04/2026: Had a very disappointing meal in the restaurant served by a man in a long dirty white coat ( should have left then ) . Lamb kebab was tough and over cooked . Service was poor , no glasses for water or napkins . No background music . Wanted us to pay in cash only ! Def won’t be going back or recommend it .

16/07/2026: I am extremely disappointed with my experience here. When I first placed my order, the girl at the counter was friendly, smiling, and polite. I had a good impression at first. I ordered my food, paid €20, and told her I needed it as takeaway. She said it would take 10–15 minutes, so I said I would come back after 15 minutes. The restaurant was almost empty, with only one customer inside, so it was clearly not a situation where they were overwhelmed. When I came back, my food was already packed in a bag. The bag felt suspiciously light, so I asked if everything was inside. I was told “yes, of course”, however when I opened the bag, the egg fried rice was missing. I politely asked if I could get the missing item. The attitude immediately changed. She did not say anything openly rude, but her facial expression and attitude made it feel like I was somehow causing a problem, instead of simply asking for something I had already paid for. She went to the kitchen, brought out the missing rice, and handed it over in a way that felt like I was receiving a free donation rather than a product I had paid for. I did not make a scene inside the restaurant because I wanted to remain respectful. Before payment, the customer gets smiles and friendly conversation. After payment, it felt like the attitude became: “Why are you still here? What do you want?” A basic mistake can happen anywhere, but the way a customer is treated afterwards shows the real level of service. I paid for my food and expected basic respect. Please feel ashamed of this kind of customer service. I will not be coming back.

18/05/2026: If I could rate this 0 star I would Absolutely shocking experience. I was driving past on a quiet Sunday night and decided to call in an order for collection. The phone was hung up on after two rings, and after calling back another three times, I was still being hung up on. I ended up going in person, only to be met with staff who wouldn’t even let me finish ordering before putting it through the till. The food itself was below standard — dry, stale, and nowhere near what you’d expect when paying for a takeaway. What makes this even more frustrating is that this isn’t the first bad experience. In the past, I’ve placed much larger orders (€50+) and been charged for items that were missing from the order. The place seems completely overstaffed, yet somehow customer service is non-existent. Multiple staff members standing around on their phones, barely acknowledging customers, and generally rude throughout. It’s frustrating to support a business repeatedly only to be treated like an inconvenience. Definitely won’t be returning.