The best restaurantsof american in Galway

31/05/2025: Found a bone in my burger! And got called at around half ten at night and questioned about it! Yesterday around 6 pm I ordered chilli bean nachos and a chicken burger through Deliveroo. The nachos were decent but while eating the chicken burger I nearly chocked on a chicken bone that was inside it. I didn’t want to cause too much fuss so went onto the Deliveroo app and selected the something else wrong option to report it and chat with an agent. I chatted with a lovely agent Bernard who wanted to make it right and gave me the option of a reorder from the restaurant, a credit to my Deliveroo account or a refund. I chose the credit to order something else another time. I got an email straight away confirming the credit and thought that was more or less the end of it but I might report it to the FSAI at another time. The bone was fairly big and looked like half of the wishbone. But then at half ten pm I received a call from the restaurant through the Deliveroo Dublin number. I was a bit surprised to be called that late and answered thinking someone I knew was in trouble or something. But no it was the restaurant. He started off saying I was a regular customer and then asking me about the credit refund request. I told him about the bone but then he wasn’t listing to me and started asking me and questioning me why the option for incorrectly cooked items was selected for the reason for the credit. I told him that was what the agent from Deliveroo selected after the bone found and anyway that’s beside the point there was literally a bone in my chicken burger I could have easily chocked on. After that he started going on about how it’s a chicken breast and there couldn’t have been a bone in it. Felt like I was being gaslight. And I told him I had a picture of it and was so confused and upset by the call. Anyway after a couple of minutes of this questioning late at night he eventually let me go and ended the call. I’m writing this review just to let people know what happened. I didn’t make too much fuss about the bone when I found it and only requested a credit for the €8.80 value of the burger but then I got a shocking reaction my integrity was questioned late at night. Anyway food there is normally decent but how I was treated after was horrible.

10/05/2025: slow service, attitude from staff

16/06/2025: This small shop is located right at the beginning of the Latin Quarter. Very cramped inside, with few tables. Outside, however, there's even more space. If you want to eat outside in strong winds, go ahead; we were inside. Service was very friendly. The food was good; we had two chili cheeseburgers. The chocolate milkshake was freshly made and very tasty. One point deducted for the cleanliness of the restrooms, actually two points. Definitely in need of a thorough cleaning, or a complete overhaul. I hope the kitchen is cleaner and more well-maintained!

11/06/2025: Very nice service and great food

17/06/2025: Great for an emergency fill up .

04/06/2025: Its a supermacs fast food takeaway with drive through. You get what it says...

31/05/2025: Casual setting with immaculate food and amazing service Amanda our waitress so sweet and great craic, wed mentioned on the booking we were celebrating an anniversary and they’d treated us to a little surprise which was such a nice touch Honestly such good prices, service and location

31/05/2025: Gorgeous food, great atmosphere and the best service from Amanda. Really enjoyed the bottomless brunch, will be back