The best restaurants in Dublin
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Writer's Lounge
Dublin
24/02/2024: Went to the writers lounge for dinner. The experience was disgraceful
Ordered food and a drink. My order was wrong, despite the fact I had made it clear not to include certain items on it.. They took it back and took about 30 mins to replace it.. In the meantime my husband had finished his .
I ate some of it and complained to the server they had not put ALL of the other items on the order. I told him I didn't want any more of it and would not be paying for it, (my meal only)
The server said he would get the manager. The manager eventually came over , and displayed a shocking lack of professionalism and customer service. Instead of addressing the issue with empathy and understanding, he responded rudely saying as I had eaten some of the order I would have to pay and threatened me with involving the Garda , completely ignoring the fact that the problem stemmed from their kitchen.
When I argued that I was complaining about the food which I had already sent back he wasn't interested. . Furthermore, he then threatened to bar me from the establishment, coupled with the unnecessary mention of surveillance above me, . This created a hostile and very uncomfortable environment.
We finished up our drink and paid the full bill.
It's deeply disheartening to be met with such disregard for customer satisfaction, especially after being a regular customer. I cannot in good conscience recommend the Writers Lounge to anyone, as it's evident that complaints about poor service or incorrect orders are met with hostility rather than resolution. Additionally, the exorbitant prices only add insult to injury.
Not rated |
Maxol Service Station Ballinteer
Dublin
11/12/2024: The biggest time wasters in balinteer and they always close before 10pm and they’re so unprofessionals
09/10/2024: Car vacuum broken forever, no one cares
Not rated |
Di Bella
Dublin
03/01/2025: He ido aquí un par de veces y me dieron comida para llevar y tengo que decir que nunca decepciona, la pasta es fabulosa, la hamburguesa muy buena y el filete es fabuloso. El personal es excelente.
Yo diría que este es el mejor restaurante en todo Lucan. Lástima que no está en el pueblo de Lucan.
Not rated |
The Punnet Food Emporium
Dublin
22/12/2023: Is it so difficult to inform your customers that you are closed ?
You sold too good to go and closed the store without any notice
27/07/2023: One of the only local places you can get a great selection of veggie and vegan foods.
Very friendly too.