The best restaurants in Portlaoise

09/12/2024: We stayed here recently, booked 2 rooms and on arrival to our rooms they were absolutely freezing. We immediately called reception, a girl working there came up, arrived at the door with a dimplex heater to plug in, said there was always problems with heating on 2nd an 3rd floor. It took another call to reception as heating still did not work in either of our rooms, one room the vent was so bad and wide open it was blowing the curtains. A guy came up to help who we later realised worked in the bar and he proceeded to put duct tape across the vents on the windows, I was gobsmacked. The room eventually heated up after a long explanation why from the rude guy in reception. The rooms were extremely tired, marks all over the walls, carpets very stained and bleach marks in parts. Bathroom needed a deep clean and the extractor did not work. Cards to the rooms same issue, had to take them to reception again wouldn't open the doors. Breakfast was hectic despite booking, the self service buffet was all confined to a tight corner, utensils not clean, extremely shabby and nothing looked appetising, pancake machine broken, asked twice for tea/coffee for the table. Overall at best a 2 star hotel, it was like Fawlty Towers, I rarely write reviews but after booking 2 rooms both dreadful and at €175 each per room this was beyond disappointing. And to add insult to injury when I came home I saw I was overcharged for an extra kids meal when we ate in the restaurant. Avoid at all costs, this standard is not good enough given what they charge.

11/11/2024: Excellent hotel. Irish Girl Guides had their Trainers conference there last weekend. Excellent frendly professional staff, good size break out rooms. Beautiful food. Very attentive staff.