The best restaurants in Waterford

10/07/2025: Was looking forward to trying this place for lunch so invited a colleague, we were left standing at the counter for 15 minutes before the girl even took our order. I asked for the roasted vegetable toastie and was told that they didn't have any. It was on the menu so I asked "can't you make one?" And was met with a shrug of sher shoulders. I then asked what was in the sourdough rolls on display at the counter, she answered "ham and cheese" I asked, "what type of of cheese?" since the menu had varying sandwiches with pecorino or scammorza etc. And I wondered if the ham she referred to was cooked ham or prosciutto crudo. She replied, "Oh, I wouldn't know that" I gave up and asked for one of those, i then asked if I could get some tomato on it, she said, "they are all pre-made". I asked, "well, do you not have any ingredients here? No tomatoes? Couldn't you chop one up and add some?" Which, to me, did not seem an unreasonable request, In an "Italian" place, tomatoes being the cornerstone of Italian cuisine. She shrugged again. So I paid for my coffee and sandwich and asked for a glass of water. She said, "sit down and I'll drop everything down to you. Another 10 minutes passed and she brought our food to our table. Cooked ham and still not sure about the cheese. No glass of water! I went back to the counter and asked for two glasses of water, (one for my colleague) she handed me one, I said "sorry, I asked for two glasses" and was met with a sigh. Then she proceeded to argue with another customer because they didn't take their table number to their table, before getting the second glass. Anyone can have a bad day but she clearly wasn't very good at her job and didn't want to be there. Maybe I should lower my expectations, but was quite disappointing. The most Italian things about this place were the imported Italian pasta products displayed on the shelves. You'll find more variety and staff knowledge of the offerings (and get a warmer welcome) at a deli counter in any convenience store chain.

10/05/2025: Coffee served in paper cups instead of mugs.even though we ordered on the site.

08/12/2025: Ordered via the app and accidentally asked for it to be delivered. Turned up in plenty of time time to sort it out, delivery driver wasn't tasked and that was all good. Came to paying and the five euro for delivery was still added. I said I wasn't paying it, but the guy wasn't having it at all. Only backed down when I said I wasn't taking the food. He wasn't happy. I was only getting food worth €12.50 €5.00 on top of that is a 40% mark up. Won't be back. Food wasn't even that good.

25/07/2025: Not the same as it was years ago.

27/11/2025: The screen doesnt work Burger was bringed in bad state We were waiting 40 minutes The personal was mean Not recomended at all the worst mcdonalds i have been to

13/11/2025: Ordered a take out and when came home and opened the big, there was a burger missing although they had charged the full amount. Really disappointed with the service!