The best restaurants in Waterford

09/03/2026: Ok place staff not very engaging with customers unless customers spoke same language as they do, other wise table staff don't greet you don't smile don't ask if everything is ok or is there anything else they can do while your there, I visited here recently and while I was here with other people the server came to our table asked for our orders we had only just sat down in the seats, and had not even looked at the menu, so while looking at the menu they came back again and we had to ask them for little more time and we would call them when we were ready to place order, anyway once we got our food I observed the same server engaging very well and happily with other customers who were very fluent in same language that the server was also fluent in, and this was observed happening at many other tables but at no time during my and my fellow companions receive same type of curtious friendly interaction during our visit, I think shake dog Waterford needs to review their customer services training and engagement and insist in their staff communication with customers in English language only while on shift. So experience by all customers can be 100% inclusive.

08/03/2026: Love the milkshakes there...burgers at Shake Dog are the best

06/01/2026: A must go to great place right in the heart of the town

18/12/2025: Well done to Lauren on her great service on a busy Christmas night. She was brilliant

19/03/2026: Service with a smile great food what more could you ask for really kind server great

24/02/2026: Ordered 50/50 meals - specifically requested no pickles (allergy). Also ordered hot honey sauce on the side. Ramekin came out with cold honey squeezed into it and paprika salt sprinkled in on top of it-unheated and cold. Sliders came out with pickles- bit into same and realised. Requested same and stated no pickles . Staff removed the pickles and brought back same sliders on meal. Again requested fresh sliders came back with reheated buns same chicken inside whereby the pickles were on. Not a very pleasant experience. Also charged for kids meal despite kids under 12 eating free as advertised on the window when €14 spent by an adult . Really negative experience as a whole prior to a hospital appointment

17/03/2026: The lady at the till was so kind!

08/03/2026: Good place shopping Asian Items

27/10/2025: Staff are friendly & helpful. Food is tasty 😋

24/09/2025: Food and service is always amazing- the staff are so lovely and the pancakes are some of the best that I’ve had. I always have a good experience with the waitresses and they seem to have great relationships with the locals/ regulars. I have to say though, for the second time now, I’ve noticed the man who I assume is the manager/ head chef talking down to the staff and being rude to them. Could be just that he’s busy or I’m catching him at a bad moment but it definitely sets a bad tone for customers to overhear and get the impression that staff aren’t being treated right- especially given the great job they’re doing!

01/03/2026: We occasionally order takeaway from this place, and not once has the food been delivered on time or without us having to make additional calls to the restaurant. We have never waited less than two hours for our food, and it usually arrives cold. If you want Indian food for dinner, I strongly recommend ordering it at breakfast time — hopefully it will arrive by dinner!

22/02/2026: We have been getting take away from Peppers for years now and I just wanted to say that the quality and service has never faulted. The food is always fresh and arrives hot when we get it delivered. The chicken jalfrezi is very very good. The flavours are amazing and the peppers not over cooked. The best Indian restaurant in Waterford by far.

09/09/2025: Absolutely horrible place don’t clean the toilets I’ve been to other insomnia cafes and they were lovely this place the quality and taste is horrible , a staff member her name is Emily was advised not to make it too hot as it was for a 3 year old and my sister burnt her mouth with the hot chocolate disgusting

30/08/2025: Coffee is not up to the standard that it should be. I only ever go to insomnia when I’m in a new place because I know that coffee in insomnia is the best and everywhere else I go it’s really good. This place has a good vibe, lovely staff but coffee was definitely not up to standard. I even asked for a remake and it was the same poor flavour of coffee. It is upsetting especially when you know how insomnia coffee usually tastes like and you are not getting it

11/12/2025: Excellent Staff. Great food. Fish and chips are fantastic

20/11/2025: My wife and I had breakfast. Very good coffee and great food. Very friendly staff. We will definitely come back again.

10/02/2026: What a neat little spot! A nice simple menu, nothing too fancy, but done really well! Brussel sprout soup and vege toasted sandwich was delicious. Had a bite of the blaa as well which resulted in massive food envy! The curry was also delicious but beans were a bit undercooked for my liking.

31/12/2025: The food isn’t as nourishing and healthy as they claim. Most of the stuff from the menu is deep fried and the sourdough toast was rock hard. The coffee wasn’t tasty either. Kids menu is not healthy at all. Overrated and overpriced for what they provide.

22/02/2026: "I’m a huge fan of Teppanyaki, and Kyoto does it right. The quality of the ingredients is top-notch, and the portion sizes were very generous. Everything was seasoned perfectly and cooked exactly how I asked. It’s hands-down my favorite thing on the menu. A solid 5-star experience!" Also, I have to mention the staff—honestly, they are 💯. Such a great vibe and excellent service all around Best in waterford. 🍜 Recommended for everyone. 🍱 My favourites are spicy Ramen Noodles and Tempura Prawns 🍤. For me Japanese tempura🍤 prawns delicious than Sushi 🍣 Kyoto, from today u are my favourite place

14/02/2026: “Do you have a booking?”-my liver was hurting, i was freezing and ask them politely if we can eat here…last time they did…very unpolite and professional…your website doesn’t have bookings. Bad customer service. They deserve zero stars

27/02/2026: Beautiful Food best i ever tasted. Staff are lovely wouldn't go anywhere else

22/01/2026: Chips half cooked Man in the till need training to talk with the customer Never go again

17/05/2025: Was in the pub for a night out and we met a lovely bar man named Jason, couldn't be more helpful,

01/05/2025: Only one snag Too much salt on the food, don't put salt all over the chips and please offer the opportunity for me to not have salad dressing

15/03/2026: Basic hotel that is accurately priced. Staff were very young but friendly and attentive. Food was very basic. Outdated carpet floors and facilities. Non smoking policy is not well policed. Ideal location in the city by the river with access to the Greenway. Free parking is offsite and not well signposted.

07/03/2026: Ok, listen… I am a dumb American but the pics on this are a lie 🤣 we chose Ireland for our honeymoon… woot woot! Had a blast, rented a car and drove all over the country literally. We got to this hotel, and it’s already more grungy than the pics which I’m ok with because it’s just expected nowadays. But. The nastiness was a little bit overkill. We laid down and a BEE STUNG us. It was in the sheets. Told the attendant at the front desk and he asked if we’d like to change rooms. I said no we are leaving and he said we wouldn’t get a refund. We are not wealthy people but it was so bad I said wonderful we are still leaving. Any ways. It’s a trap don’t do it.

09/11/2025: Ordered a family bucket 4 people couldn’t even finsh it amazing taste and huge portion definitely great value for money will be back again

20/10/2025: Amazing food big portions every dish is amazing 😋 staff really nice Best in waterford highly recommend 👌

20/06/2025: The bar lady was very helpful and welcoming would definitely return

14/04/2025: Went their to watch Rory Mcilroy win the masters, they switched off the tv's during the playoff!! They advertised they where showing the masters only to switch it off at the crucial moment