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23/04/2025: Disappointed by the attitude, not the food I visited the store today and, unfortunately, I had an upsetting experience with one of the staff members — I believe her name was Linda. After ordering from the hot food counter, I went to the pastry section. Another lady kindly asked me if I wanted anything, and I just answered politely. Suddenly, the previous lady (Linda) interrupted rudely, saying only one person should take the order. I’m not even sure if she was speaking to me or to her colleague, but the whole moment was very uncomfortable. She spoke harshly, made sharp gestures, and continued mumbling under her breath. As someone who has worked in two different environments where I was treated unfairly and even spoken down to in front of customers, I know how painful that is. No employee deserves that — and no customer should witness it either. I even apologized, although I don't feel I was at fault. The atmosphere turned cold, and I felt unwelcome. The way the food was handed to me also felt rushed and dismissive. The food may be good, but kindness and respect are just as important. I hope this feedback leads to a reminder that how we treat others — both customers and coworkers — truly matters.

26/03/2025: What a great idea. Money taken in the cafe helps to fund the rehabilitation centre next door